YouFirst Rehab Services (“we,” “our,” or “us”) and therapists (“Physical therapist,” “Physical therapist assistants,” “Occupational therapist,” “Occupational therapist assistants”) contracted with YouFirst Rehab Services may use text messaging (SMS) as a convenient way to communicate with patients, caregivers, and referral partners. We are committed to protecting your privacy and ensuring that all communication is handled securely and respectfully.
Purpose of Text Message
We use text messages for:
- Appointment reminders and scheduling
- Follow-up messages related to care
- Clarifying visit times or location
- General communication that does not include detailed medical information
We will never use texting to send sensitive health information, diagnoses, or detailed medical records.
Consent to Text
By providing your mobile number, you consent to receive text messages from YouFirst Rehab Services.
You may opt out at any time by replying “STOP”.
Privacy & Security
- Text messaging is not guaranteed to be fully secure.
- While we take reasonable precautions, texts may be intercepted or viewed by unintended parties on your device.
- For your privacy, we recommend avoiding sending sensitive personal or medical information via text.
- For clinical questions, medical advice, or protected health information, we may require a phone call instead.
HIPAA Compliance
We follow HIPAA guidelines. We do not send PHI (Protected Health Information) through text unless you have given explicit permission.
Your information is never sold, shared, or used for marketing without your consent.
Message & Data Rates
Message and data rates may apply depending on your mobile carrier.
You are responsible for any charges from your provider.
Opt-Out
You may opt out of text communication at any time by replying:
“STOP”
You may also contact us directly to update your communication preferences.
Contact Us
For questions about this Texting Privacy Policy, you can contact us at:
📞 (626) 923-9400
📧 dallas@youfirstrehabservices.com